If you have any questions, problems, comments or just want to say "Hi!" do not hesitate to contact us. It’s one more way that we can learn how to best satisfy your needs.
Support is offered in English only and during normal business hours. We provide no support for third party software and hardware.
We are closed for the holidays between December 23, 2016 and January 1, 2017. Emails and support requests received in this period will be answered on a first-came first-served basis when we reopen on January 2, 2017.
We deal with a multitude of software and hardware configurations. To help in diagnosing your problem please include as much information about your system as possible when you contact support. We'll ask them anyway, so including at least the following will save time for both of us.
Please also consult the following sources of information before contacting us:
By contacting us you indicate that you accept our Feedback and Idea Submission Policy.
We reserve the right to refuse service to anyone who has a bad attitude as well as to anyone who attempts to abuse our systems or licensing components.